Listen not to reply, but to understand

COVEY_most-people-do-not-listen

"

Most people do not listen with the intent to understand; they listen with the intent to reply.

" - Stephen Covey

Communication is the most important skill in life 

We spend years learning how to read and write, and speak, but what about listening? What training do we have that enables us to listen so we really, deeply understand the people we deal with day to day? Probably not much.

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